ALL RETURNS
- No refunds without original receipt.
- Refunds must be issued in the original form of payment.
- Shipping and Handling fees are non-refundable.
- Non-Returnable/Non-Refundable Items: Bus Passes, Meal Vouchers, Food/Drinks, Gloves, Goggles, Face Shields, Vinyl Aprons, Dental Supplies, Health/Hygiene Items, Laptops, Printers, Printer Ink, Gift Cards and Clearance Items.
- Campus Store reserves the right to make final judgements on all returns.
TEXTBOOKS/ACCESS CODES (purchased from eCampus)
Effective December 1, 2022 all textbook/access code orders are filled by eCampus. Please refer to the eCampus website for information regarding the return policy and process at https://allegany.ecampus.com/help/faq/can-i-return-my-book-for-a-refund/59
INSTRUCTIONAL MATERIALS
- Course Packets must be returned within 5 business days of term start date.
- Course Packets for Dropped Courses must be returned within 15 business days of term start date. Proof of dropped course is required.
- Returns for delayed start courses are evaluated individually.
- Open shrink-wrapped packages may not be returnable and are evaluated individually.
ALL OTHER MERCHANDISE
- Merchandise must be returned within 5 business days of purchase.
- Merchandise must be in new condition, tags attached, in the original, unopened packaging (free of odors or stains).
- Defective Electronics NOT covered by a manufacturer's warranty must be returned to the Campus Store with all original packaging within 5 business days of purchase.
- Items with manufacturer warranties: (Including Laptops/Printers/Jansport Bookbags) The customer must contact the manufacturer directly for guidance on filing a claim.
Revised 11/22
(ACM CAMPUS STORE RETURNS ONLY) If you are making a return by mail, please ship all items including your receipt to:
Allegany College of MarylandAttn: CAMPUS STORE RETURNS12401 WIllowbrook RD SECumberland, MD 21502