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Returns & Refunds

ALL RETURNS 
  • No refunds without original receipt. 
  • Refunds must be issued in the original form of payment. 
  • Shipping and Handling fees are non-refundable. 
  • Non-Returnable/Non-Refundable Items: Bus Passes, Meal Vouchers, Food/Drinks, Gloves, Goggles, Face Shields, Vinyl Aprons, Dental Supplies, Health/Hygiene Items, Laptops, Printers, Printer Ink, Gift Cards and Clearance Items.  
  • Campus Store reserves the right to make final judgements on all returns. 
TEXTBOOKS/ACCESS CODES (purchased from eCampus) 

INSTRUCTIONAL MATERIALS 

  • Course Packets must be returned within 5 business days of term start date.  
  • Course Packets for Dropped Courses must be returned within 15 business days of term start date. Proof of dropped course is required.  
  • Returns for delayed start courses are evaluated individually. 
  • Open shrink-wrapped packages may not be returnable and are evaluated individually. 
ALL OTHER MERCHANDISE

  • Merchandise must be returned within 5 business days of purchase. 
  • Merchandise must be in new condition, tags attached, in the original, unopened packaging (free of odors or stains). 
  • Defective Electronics NOT covered by a manufacturer's warranty must be returned to the Campus Store with all original packaging within 5 business days of purchase.  
  • Items with manufacturer warranties: (Including Laptops/Printers/Jansport Bookbags) The customer must contact the manufacturer directly for guidance on filing a claim.  

 Revised 11/22

(ACM CAMPUS STORE RETURNS ONLY)  If you are making a return by mail, please ship all items including your receipt to:

Allegany College of Maryland
Attn: CAMPUS STORE RETURNS
12401 WIllowbrook RD SE
Cumberland, MD 21502